Privacy Policy

Last updated: 19 June 2026

At PreLoved Jacques Vert, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law.

Who We Are

PreLoved Jacques Vert is an online store selling pre-loved Jacques Vert clothing.

If you have any questions about this Privacy Policy or your personal data, please contact:

Email: sandra@prelovedjacquesvert.co.uk

What Information We Collect

When you place an order, contact us, or use our website, we may collect:

• Your name
• Billing and delivery address
• Email address
• Telephone number
• Order details and purchase history
• Information submitted through contact forms
• Technical information such as IP address, browser type, and cookies

How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Communicate with you about your purchases
• Provide customer support
• Manage returns and refunds
• Prevent fraud and maintain website security
• Comply with legal and accounting obligations
• Improve our website and services

We only process your personal data where we have a lawful basis to do so, including fulfilling a contract with you, complying with legal obligations, or pursuing legitimate business interests.

Payments

Payments are processed securely through our payment providers. We do not store your full payment card details on our website.

Sharing Your Information

We may share your information with trusted third parties where necessary to operate our business, including:

• Payment processors
• Delivery and courier companies
• Website hosting and technical service providers
• Accountants, legal advisers, or regulators where required by law

We do not sell your personal information to third parties.

Cookies

Our website uses cookies to help it function properly, remember your preferences, analyse website traffic, and improve your shopping experience.

You can control or disable cookies through your browser settings, although some parts of the website may not function correctly if cookies are disabled.

How Long We Keep Your Information

We keep personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, tax, and accounting requirements.

Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data where applicable
• Object to certain processing activities
• Request restriction of processing
• Request transfer of your data to another organisation

To exercise any of these rights, please contact us using the details above.

Complaints

If you are unhappy with how we handle your personal data, you may complain to the UK Information Commissioner’s Office (ICO).

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.